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Important Features To Expect From Top Performance Management Tools


Employee Management

Important Features To Expect From Top Performance Management Tools

Like other tasks, performance management is an ongoing process that requires consistent support and communication between supervisor and..........

January 29, 2024
min read
January 29, 2024
8 min read
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Important Features To Expect From Top Performance Management Tools

One of the things employers have to be ready for this year is performance management. Like other tasks, performance management is an ongoing process that requires consistent support and communication between supervisor and employee.

One of the challenges supervisors and managers face with performance management is, well, management. Managing the performance of multiple employees can be time-consuming and challenging.

Employees are individuals with varied progress and thus require special attention. Therefore, irregular feedback will reduce the effectiveness of performance management. In addition, non-specific goal setting can make employees feel directionless and unmotivated. In the long run, employees will not receive the nurturing they need to grow career-wise. 

For these reasons, managers are turning to performance management tools. Technology has proven itself a valuable tool in managing employees. It is essential for various HR processes, including payroll, onboarding, storing employee data, and managing performance. 

Companies that are investing in their employees are using performance management tools to deal with challenges and improve processes for HR professionals. Learn more about features that are a must-have in performance management tools below.  

What Are Performance Management Tools?

Performance management tools are software applications or platforms designed to assist organizations in monitoring, measuring, and improving the performance of their employees, teams, or overall business operations.

These tools aim to streamline the performance management process, making it more efficient, transparent, and data-driven. 

Managers can use performance management tools to set objectives for individual employees. In addition, they can track progress and thus give feedback based on performance within a determined time frame. 

HR can also use performance management software to plan performance reviews and succession. Automating key portions of the review process leaves no employee behind. So, in the long run, there will be enhanced performance, better productivity, and correct goal alignment within the organization. Learn below the features to look for in performance management tools that will actually make a difference. 

Characteristics of Good Performance Management Tools


Top performance management tools offer flexibility. They adapt to an organization's unique needs and processes no matter the number of employees or industry. It is important in aligning specific performance strategies and workflows.

In addition, good performance management tools accommodate the changing business dynamics. As the company grows or downsizes, the tools should accommodate the change while maintaining efficiency. Moreover, good performance management tools continually evolve with advancing technology

Goal Setting and Tracking

A good performance management system should help set SMART goals (Specific, Measurable, Achievable, Relevant, and Timely).

Managers should partner with employees and performance management tools when setting these goals. This partnership increases accountability and allows employees to align personal and company goals.

Good performance management tools facilitate this process and provide features for ongoing monitoring. It fosters a results-oriented approach. 


The dependence on technology for company processes has highlighted the need for robust security measures. Therefore, like all other HR tools, performance management software should have strong security criteria to protect sensitive data from unauthorized access or breaches.

Because the tools will store personal data and company information, managers cannot overlook security when choosing performance management tools. Ineffective security measures mean data loss and a tarnished company reputation. 

Simple Navigation

Simple navigation is the ease with which users can use the performance management tools. Yes, technology is evolving, but so is the workforce, as some people come out of retirement. These tools should accommodate various people through simple accessibility and navigation. 

Employees and managers should only need minimal training to understand how the system works. If the software guides users step by step, the better. In addition, simple navigation means the company does not have to invest more funds for training. 

360-Degree Feedback

Good performance management tools will incorporate 360-degree feedback. The feature allows a comprehensive assessment of an employee’s performance. The 360-degree feedback gathers information not just from managers but also from peers and subordinates. It provides a holistic view of strengths and areas that need improvement.

The 360-degree feedback is a well-rounded and accurate performance evaluation since it considers perspectives from multiple angles within the company. Good performance management tools incorporate this invaluable feature. 

Responsive Support

Performance management tools are software and will have challenges such as downtime and inaccessibility. Of course, good tools should have limited challenges, but when they do, it helps to have responsive customer support. 

Responsivity means having a support system that quickly addresses queries and technical issues. It often looks like access to literature on common issues with the software and how to resolve them. It also means 24/7 access to customer support and live chat assistance. 

Real-Time Data

The software should always have real-time reports and dashboards. It allows employees and managers to easily access updated information. Access to timely data is vital for making informed decisions, identifying trends, and addressing performance issues quickly.

Real-time data should be accessible through online and offline options so users can see the information without needing to log into the system. 

Inclusive Accessibility 

One key characteristic that makes HR tools available to anyone is inclusive accessibility. Performance management tools should be accessible to all users regardless of the device they use. It allows on-the-go access for managers and employees.

Similarly, the tools should be available regardless of location and time. This feature accommodates remote and hybrid employees, ensuring they have opportunities to grow. 

Integration Capabilities 

And finally, because these are HR software, the performance management tools should have seamless integration capabilities. The system should be able to integrate with other software so managers can see the whole picture when evaluating an employee and determining rewards.

In addition, it can help employees keep track of their productivity timeframes. So, good performance management tools should integrate with other software such as time tracking, benefits tools, and payroll management.  

Enhancing Organizational Success with Performance Management Tools

As organizations gear up for the upcoming year's challenges, one crucial aspect on their radar is effective performance management. Many organizations are turning to performance management tools to address this, leveraging technology's capabilities to streamline processes and enhance HR efficiency.

You can be part of the evolution with Workpay’s Performance Management Tool. It is a comprehensive solution tailored to your unique needs. Get in touch today to learn more.

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Workpay is a HR and Payroll software company that offers time & attendance, payroll, human resource, leave, expenses and remote teams solutions to businesses across Africa.

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