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Importance of Effective Communication in the Workplace

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Employee Management

Importance of Effective Communication in the Workplace

Effective communication plays a vital role to every business today. It is the art of passing information from one person to another or from one department to the other.

Workpay
March 12, 2019
3
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March 12, 2019
8 min read
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Importance of Effective Communication in the Workplace

Communication plays a vital role to every business today. It is the art of passing information from one person to another or from one department to the other. Communication is done in different forms from horizontal, vertical, formal, and informal. Employers who invest time and energy into effective communication often build trust among employees which leads to increased output, productivity and morale. In addition, employees who communicate   well with the customers and colleagues are viewed as important assets to an organization.

Effective Communication Skills to be Aware Of

Effective communication skills help to convey information clearly and accurately, ensure mutual understanding, and foster positive relationships. Here are some key components of effective communication:

  • Active Listening
  • Clear and Concise Expression
  • Nonverbal Communication
  • Empathy
  • Open-Mindedness
  • Feedback
  • Emotional Intelligence
  • Adaptability
  • Clarity and Confirmation
  • Respect and Courtesy

Benefits of Effective Communication in a Workplace

1. Team building

Teamwork is the result of effective communication and collaboration with each other. Businesses should implement effective communication strategies to boost communication among employees. Beyond conventional methods, understanding intranet systems can further enrich communication within organizations, especially in streamlined workflow and knowledge sharing categories. Employing a robust intranet facilitates seamless exchange of ideas and critical information across various levels of the organizational hierarchy, enhancing decision-making processes

2. Increases innovation

Businesses should ensure that employees have a conducive environment where they can openly communicate ideas without fear. Moreover, an organization that encourages effective communication is motivated and innovative.

3. Builds people's attitude

Communication helps employees maintain a positive attitude as they become well informed and perform their duties in the right manner.

4. Helps in management

With effective communication, the management can understand the issue affecting employees, similarly, employees are also able to understand the policies of the organization.

5. It increases loyalty

When there is good and effective communication across the management of an organization, employees tend to be comfortable discussing any issues. As a result, they become more loyal to the organization.

6. It enhances skills

Effective communication helps managers to identify hidden talents in the organization and tap into their skills.

Conclusion

To sum up, it is important to understand how valuable, effective communication is, even more, the impacts it has on any organization. Some of its benefits are, for instance, facilitating team building, improving people's attitude, increasing innovation, helping in management, enhancing motivation, increasing loyalty, and nurturing hidden talents. Read more about other Workplace strategies in our blog

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Workpay Africa
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Workpay is a HR and Payroll software company that offers time & attendance, payroll, human resource, leave, expenses and remote teams solutions to businesses across Africa.

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